At BHMKRN TRADE HOUSE SERVICES PRIVATE LIMITED, we strive to provide high-quality digital products and ensure a seamless experience for our customers. Since digital products are delivered electronically, our cancellation and refund policies differ from those for physical products. Please read the following carefully before making a purchase.

1. Order Cancellation

We understand that sometimes customers may need to cancel their orders. Below are our policies regarding order cancellations:

1.1 Before Delivery (Pre-Processing Stage)

• Customers can cancel their order before the digital product has been delivered via email.
• To request a cancellation, please contact our customer support team at bhmkrntradehouse@gmail.com with your order details.
• If the cancellation request is received before the product is delivered, we will issue a full refund to the original payment method. The amount will be credited in 7-10 business days.

1.2 After Delivery (Post-Processing Stage)

• Since our products are digital and delivered instantly or shortly after purchase, cancellations are not possible once the product has been delivered to the customer’s registered email.
• We recommend carefully reviewing product details before completing your purchase.

2. Return Policy

Since product are in digital we have no return policy.

3. Refund Policy

At BHMKRN TRADE HOUSE SERVICES PRIVATE LIMITED, we follow a strict no-refund policy for digital products due to their intangible nature. However, we may consider refunds under specific circumstances:

3.1 Eligible Cases for Refund

We will review refund requests on a case-by-case basis under the following conditions:

1. Non-Delivery of Product:
   • If you do not receive the purchased digital product due to a technical issue on our end (e.g., incorrect email delivery or server failure), please reach out within 7 days of purchase for assistance.
   • Once verified, we will resend the product via email with 24hrs or process a full refund to the original payment method. The amount will be credited in 7-10 business days.
2. Defective or Corrupted File:
   • If the product file is corrupt or does not function as described, we will provide a replacement product will be delivered via Email in 24hrs.
   • If the issue persists and cannot be resolved, a refund may be considered after verification.
3. Duplicate Purchase:
   • If you accidentally purchased the same product twice due to a system or payment gateway error, we will issue a refund to the original payment method. The amount will be credited in 7-10 business days for the duplicate charge.

3.2 Non-Refundable Cases

Refunds will not be issued in the following cases:

• Change of Mind: Once the digital product has been delivered, we cannot process refunds if you simply decide you no longer want it.
• Incorrect Purchase: If you accidentally purchased the wrong product, we are unable to offer refunds. Please review product details before purchasing.
• Incompatibility with Your System: If the product does not work due to system incompatibility and the product requirements were clearly stated before purchase, we are not liable for refunds.
• Unauthorized Use: If a customer shares, distributes, or misuses the digital product in violation of our terms, no refunds will be provided.

3.3 Refund Processing Time

• If your refund request is approved, the amount will be credited to your original payment method within 7-10 business days.
• You will receive an email confirmation once the refund has been processed.

4. Contact Us

If you have any questions or need assistance with cancellations, refunds, or delivery issues, please reach out to our support team.

📧 Email: bhmkrntradehouse@gmail.com
📞 Phone: 9553278056
💬 Live Chat: Available on our website https://bhmkrn.com/

We appreciate your understanding of our policies and encourage you to contact us for any concerns before making a purchase.